Account and IT Outsourcing Services

PT. Trikarsa Sempurna Sistemindo helps you gain increased visibility into service delivery by helping you develop business focused processes. We deliver Information Technology (IT) Outsourcing Services with the same level of transparency. 

PT. Trikarsa Sempurna Sistemindo is recognized for creating career enhancing opportunities for customers’ IT employees. Our excellent IT professionals and our ability to leverage intellectual capital has led to one of the most respected groups of IT skills in the industry.

 

IT Outsourcing Service Capabilities

  • Be responsible for hardware (PCs, laptops, servers, printers, etc.) installation to meet companies’ Standard Operating Procedure.
  • Diagnose and resolve hardware/software problem and user service request.
  • Manage equipment installation (install, configure, and test to meet Security and Control Guidelines)
  • Be responsible to ensure the most updated antivirus definitions are properly applied on all PC laptops and desktops and all servers at their premises.
  • Provide support to the operation of Local Area Network and Wide Area Network connectivity and security, problem-solving and configuration network access for PCs and Notebooks.
  • IT Outsourcing should protect and maintain confidentiality of customers’ business information and should not share it with internal or external party in any circumstances
  • Be responsible for support performance by delivering reports regularly at least once a month